Refund and Cancellation Policy

This Refund and Cancellation Policy is issued by Sarabia Holistic Inc. dba Consulting Holistic (the “Company”, “we”, or “us”).

1. Policy Overview

All services are provided under the terms of our Client Agreement. Refunds are only available under the conditions stated below. This policy is binding once you acknowledge it at checkout or sign your agreement.

2. Cancellation & Late Cancellations

• You may cancel a scheduled session with at least 24 hours’ notice to avoid a late cancellation fee.
• Cancellations with less than 24 hours’ notice are considered late cancellations. In such cases, the session is forfeited and no refund will be issued.
• Rescheduling is allowed if you provide at least 24 hours’ notice; otherwise, the session is forfeited and no refund will be issued.

3. Refund Eligibility

• No refund for sessions already completed or delivered, or for digital or recorded content delivered.
• No refund after 72 hours of purchase when no appointment is made. If an appointment is created within 72 hours, the Cancellation & Late Cancellations policy will apply.

4. Satisfaction & Results

The Company does not guarantee success for services rendered and this policy is not a satisfaction guarantee. Successful outcomes depend on your participation and follow-through of the program including, but not limited to, homework completion, agreed-upon actions, and open, honest communication. Outcomes may vary with each individual. Refunds are not available based on dissatisfaction with results.

5. How to Request a Refund

Contact support@sarabiaholistic.com with your purchase details, including receipt, reason for refund, and supporting documentation such as verifiable medical documentation, within 72 hours after purchase.

6. Special Conditions

• Group or organizational coaching purchases: The organization must confirm in advance that sessions will be used before refund deadlines.
• Digital or recorded content: Once delivered and/or accessed, no refunds are issued.

7. Session Expiration Dates

• Single sessions expire within six (6) months from date of service.
• Packages of multiple sessions expire one (1) year from date of purchase.

Upon Purchase You Agree To the Following

“By purchasing coaching services, you agree to the Refund Policy above. All sales are final. Refunds are processed within 5 business days of approval and funds delivered as per the banking institution’s normal course of business.”

These terms may be updated at any time and notice will be provided.